Please retain your ticket stubs at all times. They are essential should any complications arise throughout your visit. Ticket stubs are mandatory for any refund or exchange. They will also be your re-admission coupon in the event on an emergency where evacuation is necessary.
Any refund or exchange must be completed by the end of the business date on your ticket stub. Monetary refunds can only be given within the first 30 minutes of the show time listed on your stub. Other compensation may be available following that window, provided it is on the same business day. Ticket stubs are required for any refund or exchange.
Starlight Cinemas does not permit outside food or drink within the facility. In order to maintain a pleasant atmosphere for all guests, this policy will be strictly adhered to.
Starlight Cinemas requires valid ID for all credit transactions. In an effort to prevent fraud, we ask that our patrons present a photo ID when making purchases of any amount with a credit or debit card.