Starlight Rewards Terms & Conditions
Participation in the Starlight Cinemas customer loyalty program ("Starlight Rewards") is subject to the following terms and conditions. Starlight Rewards members can accumulate points for eligible purchases made at participating Starlight Cinema's locations at both the box office and concession stand, and may redeem those points for various rewards. Additional membership benefits, which may change periodically, may include other discounts, coupons, and special offers which will be communicated in special members only emails. Participation in Starlight Rewards and the benefits offered are at the sole discretion of Starlight Cinemas.
As a member of Starlight Rewards, you must comply with these terms and conditions. Starlight Cinemas reserves the right to modify these terms and conditions, or any aspect of the Starlight Rewards program, at any time, without notice to you. The most current version of these terms and conditions are available at starlightcinemas.com. Participation in Starlight Rewards is considered acceptance of the terms and conditions and any subsequent modifications, updates, or notices related thereto. If at any time, you do not accept the terms or conditions or become dissatisfied with Starlight Rewards, your sole remedy is to terminate your participation and membership in Starlight Rewards.
Eligibility and Enrollment
Enrollment in Starlight Rewards is free of charge, but eligible purchases are required to earn and redeem credits.
Starlight Rewards is open to individuals 13 years of age and older who reside in the United States, except individuals who are employed by Starlight Cinemas.
Persons who meet the eligibility requirements may enroll in Starlight Rewards by signing up at any participating Starlight Cinemas location and activating their card online at https://www.starlightcinemas.com, or by signing up online and obtaining their card at the cinema.
Before a member is able to utilize their membership benefits, members must activate their card. When completing all required forms online a message will be sent to the e-mail provided by the member. The member must confirm his or her e-mail by clicking the link provided in that message to be activated.
Each Starlight Rewards card has a unique card number. Starlight Rewards cards, and the points or rewards associated with a Starlight Rewards card are nontransferable. Starlight Rewards accounts are limited to one account per person. In the event a member has mulitple accounts, the balances from those accounts cannot be combined and teh accounts cannot be merged. Members may share an account with their immediate family members, but only one card will be issued.
Starlight Rewards Cards / Online Accounts
You are responsible for promptly informing Starlight Cinemas if your Starlight Rewards card is lost or stolen by notifying a manager at a Starlight Cinemas location. You will be liable for any transactions that occur with your Starlight Rewards Card before the card is reported lost or stolen, and you will not receive credit reimbursement for any rewards provided pursuant to the unauthorized use of your Starlight Rewards Card.
When you register your Starlight Rewards card online, you will be asked to enter an e-mail address and password along with your card number. This will allow you to access your account to check your point balance and update your account information. You are responsible for maintaining the confidentiality of your password and card number and for the accuracy of your account information.
Starlight Cinemas is not responsible for any loss you may incur as a result of any unauthorized person using your e-mail, password, card number, account information, or Starlight Rewards Card.
All information that you provide to Starlight Cinemas in connection with your participation in Starlight Rewards must be true and complete. You are responsible for updating your account information so that it remains true and complete at all times.
To earn points at a participating Starlight Cinemas, you must either present your Starlight Rewards card (or show the cashier your account barcode on the Starlight Rewards app), or provide the cashier your email address (or phone number, if you provided it upon enrollment). Points are generally earned at the rate of 10 points per dollar spent on eligible tickets and concession items, though some items or tickets may earn points at a different rate. Additionally, bonus points may be earned in conjunction with special offers that will be emailed periodically to those members who have opted in to email communications.
If a member forgets to present their card during the transaction, points can be retroactively credited to the member's account if the member can present ticket stubs or a receipt for the transaction, and the transaction was less than 30 days in the past. Points cannot be credited if the transaction has already been attached to a different Starlight Rewards account.
Please allow up to 24 hours for points to reflect on your membership account. If you believe that points have not been properly credited to your account, please contact a manager at your local Starlight Cinemas.
Starlight Rewards points have no cash value and are not considered to be property of the Starlight Rewards member. Rewards issued in conjunction with the Starlight Rewards program also have no cash value.
The following items are not eligible for earning points when purchased: Gift cards (points can be earned when the gift cards are used, however), Premiere tickets (points are earned on redemption based on the redemption value of the Premiere ticket), group sales, theatre rentals, Groupon packages, or Dealflicks packages. Tickets purchased from Fandango must be manually credited at the box office. Tickets obtained though Moviepass will earn 50 points per ticket.
In the event a member obtains a refund for a transaction linked to their Starlight Rewards account, points earned for the refunded items will be deducted from the member's account.
Various concession items and ticket types will be available for purchase using the member's accumulated points. Reward items and the associated point cost are listed on https://www.starlightcinemas.com
Members must have sufficient points to cover the entire amount of the reward. Partial point payment is not allowed.
When a member presents their Starlight Rewards card to the cashier, the computer system will display a list of any rewards the member is eligible to purchase with their current points balance. When redeeming points, the oldest points are redeemed first. Unused points expire 12 months after they were earned.
Termination of Points
Starlight Cinemas may terminate or suspend your membership in Starlight Rewards at any time, for any reason, without any liability to the member for unspent points or unused rewards. Starlight Cinemas reserves the right, in its sole discretion, to rescind credits and rewards and/or to disqualify you from membership in Starlight Rewards and/or to terminate your membership immediately and without notice if, in the sole judgment of Starlight Cinemas, you (i) violate these terms and conditions, (ii) engage in any fraud or abuse relating to eligibility for Starlight Rewards membership, accrual of points, or redemption of points and rewards, (iii) misrepresent any information supplied by you to Starlight Cinemas. Should Starlight Cinemas terminate your membership in the Starlight Rewards program, you are ineligible to participate in the program at any future date, and you agree that you will not attempt to re-enroll in the program.
Your account will be considered to be inactive if it has not been used within a period of 12 months. Unused points expire 12 months after they were issued.
Personally identifiable information collected in the administration of this program is collected exclusively for the purpose of operating the Starlight Rewards program, and will not be sold or provided to any third party except for those who have been contracted to assist in the operation of the Starlight Rewards program.
Right to Modify / General Provisions
Starlight Cinemas reserves the right in its sole discretion to modify or update these terms and conditions and/or change, alter, or discontinue the Starlight Rewards program (including its points and rewards structure), the list of participating cinemas, or any rewards at any time without any liability or notice to members beyond updating these terms and conditions. The result of such modification, update, change, alteration or discontinuation may include the decrease in redemption value or cancellation of credit not yet redeemed.
All questions or disputes regarding an individual's eligibility, the earning or use of points, or a member's compliance with the terms and conditions will be resolved by Starlight Cinemas in its sole discretion.
Starlight Cinemas reserves the right to audit Starlight Rewards members' accounts at any time. In the event Starlight Cinemas determines, in its sole discretion, that you have accrued credits through fraud or abuse, Starlight Cinemas may terminate your membership in the Starlight Rewards as set forth in Section E.
By participating in Starlight Rewards, you agree to release Starlight Cinemas, its affiliates, third-party affiliates, and agents ("Releasees"), and its and their respective officers, directors, owners, and employees, from any and all losses, harm, damages, cost, or expense, including without limitation property damages, personal injury, and/or death, arising from or connected to Starlight Rewards, including, without limitation, (i) the collection, redemption, revocation, or deletion of points, (ii) the use of rewards, (iii) the suspension, termination, or modification of your membership or account, and (iv) the suspension, modification, or termination of the Starlight Rewards or any reward or special status programs therein.
UNDER NO CIRCUMSTANCES SHALL ANY OF THE RELEASEES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH STARLIGHT REWARDS OR MEMBERS' PARTICIPATION THEREIN, INCLUDING, WITHOUT LIMITATION, ANY REWARDS, PRIZES, MERCHANDISE, OR SERVICES MADE AVAILABLE AS PART OF STARLIGHT REWARDS. IN ANY EVENT, ANY LIABILITY OF STARLIGHT CINEMAS ARISING IN CONNECTION WITH THE PROVISION OF REWARDS OR PRIZES WILL BE LIMITED TO THE APPROXIMATE RETAIL VALUE OF THE APPLICABLE REWARD. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF THE RELEASEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, RELEASEES' LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
BY PARTICIPATING IN STARLIGHT REWARDS, YOU WAIVE ANY AND ALL RIGHTS TO BRING ANY CLAIM OR ACTION RELATED TO YOUR PARTICIPATION IN STARLIGHT REWARDS IN ANY FORUM BEYOND ONE YEAR AFTER THE FIRST OCCURRENCE OF THE ACT, EVENT, CONDITION, OR OMISSION UPON WHICH THE CLAIM OR ACTION IS BASED.
You agree to defend, indemnify, and hold harmless the Releasees from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys' fees) that arise out of or are related to your violation of these terms and conditions. Furthermore, you agree to reimburse Starlight Cinemas for any rewards or prizes that were fraudulently obtained by you.
These terms and conditions are governed by the laws of the State of California. If any provision of these terms and conditions is held unenforceable or invalid under any applicable law or is so held by applicable court decision, such unenforceability or invalidity will not render these terms and conditions unenforceable or invalid as a whole, and such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.
Any waiver by Starlight Cinemas of a breach of any provision of the terms and conditions shall not operate as, or be construed to be, a waiver of any other breach of such provision or of any breach of any other provision of the terms and conditions. Failure by Starlight Cinemas to insist upon strict adherence to any provision of the terms and conditions on one or more occasions shall not be considered a waiver or deprive Starlight Cinemas of the right to insist upon strict adherence to that provision or any other provision of the terms and conditions.
These terms and conditions constitute the entire agreement between Starlight Rewards members and Starlight Cinemas pertaining to the subject matter hereof and supersede all prior or other arrangements, understandings, negotiations, and discussions, whether oral or written.